• Please aim to order your prescription 7 days before you are due to run out.
  • We do not accept prescription requests over the phone. Please order via our website, our reception desk or through your pharmacy.
  • If you order your prescription via the pharmacy please allow 5 days to process your repeat prescription.
  • If you order your prescription via the surgery please allow 48 hours to process your repeat prescription.
  • You can drop your request slip into our prescription box outside the main entrance when our front door is closed.

Your Repeat Medication

If you need regular medication and your doctor does not need to see you every time, you will be issued with a ‘repeat prescription’. When you collect a prescription you will see that it is perforated down the centre. The left-hand side is the actual prescription. The right-hand side (re-order slip) shows a list of medicines that you can request without booking an appointment to see a doctor. Please tear off this section and keep it before handing the prescription to the pharmacist for dispensing.

If you forget to request a Repeat Prescription

If you forget to obtain a prescription for repeat medication and run out of important medicines, you may be able to get help from your pharmacy. Under the Urgent Provision of Repeat Medication Service, pharmacists may be able to supply you with a further cycle of a previously repeated medicine without having to get a prescription from your GP. If you receive stoma products from your pharmacy or other suppler and/or receive suppose such as continence products and welfare food from community services, you should ensure you have sufficient supplies as you may encounter difficulties in obtaining theses over public holidays, or when we are closed.

Pharmacy collection

The following pharmacies have an arrangement to collect prescriptions from our surgery:

  • Lindsay & Gilmour Niddrie (previously Smiths)
  • Lindsay & Gilmour Craigmillar
  • Boots Cameron Toll
  • Boots Fort Kinnaird
  • Boots Portobello
  • ASDA
  • Nuchem (Piersfield)
  • Omni (Inch) Pharmacy
  • Newington Pharmacy
  • Lindsay & Gilmour Moredun Park Road

If the pharmacy that you use is not included in this list, but you would like to be able to collect your medicines directly from them, you will need to provide us with a stamped addressed envelope to post the prescription directly to the pharmacy. It is likely that these types of prescription request will take longer than 48 hours because of the delay with posting.

In very urgent situations the barcode of a prescription can be phoned through to a pharmacy, but this is very time consuming and is only done in exceptional circumstances, as authorised by the GP.  Please do not routinely ask the staff to do this for you.

Medication reviews

The doctors at the Practice regularly review the medication you are taking. We may sometimes call you in for a medication review and this may involve blood tests. It is very important that you attend these appointments as it keeps you safe whilst taking medication.

Non-Repeat Items (Special Requests)

Non Repeat Prescriptions known as “special requests” are medicines that have been issued by the Doctor but not added to your repeat prescription record.

This may be a new medication issued for a trial period and may require a review visit with your Doctor prior to being added onto your repeat prescription record.

Some other medications are kept as special requests as they require to be closely monitored by the Doctor. Examples include many anti-depressants, drugs of potential abuse or where the prescribing is subject to legal or clinical restrictions or special criteria. If this is the case with your medicine, you may not always be issued with a repeat prescription until you have consulted with your Doctor again.

Hospital and Community Requests

When you are discharged from Hospital you should normally receive seven days supply of medication.

Hospital requests for change of medication will be checked by a prescribing clinician first, and if necessary a prescribing clinician will provide you with a prescription on request.